MS Information Line
The MS Information Line provides professional and confidential support to everyone living with Multiple Sclerosis.
Telephone: 0818 233 233
At MS Ireland, we are committed to providing practical, timely, and accurate information — both online and through our printed MS Ireland publications. However, sometimes people want human contact rather than just a computer screen, which is why our Information Line provides a vital source of support.
How we can help
The MS Information Line phone service offers confidential information and support to anyone affected by MS.
We are here Monday to Friday, 9.30 am to 5 pm (excluding public holidays).
If your call is unanswered and you wish to leave your name and number, we will return your call the following working day.
Please note: If you do not leave a message, we cannot call you back.
We are here to ensure that no one has to face MS alone.
Topics we cover
We provide information and support on a wide range of topics, including:
- Diagnosis
- Accessing services
- Support and benefits
- Getting in touch with MS Ireland’s Community Worker Services
While we can offer information and support, please note that we are not medically trained. The MS Information Line is not a substitute for medical care or a professional counselling service.
We always recommend speaking with your doctor, MS nurse, or neurologist if you have concerns about your condition or treatment.
At MS Ireland, we believe that knowledge is power — and that power directly impacts the overall quality of life of the person living with MS and their family.
The questions we receive each day are different, as MS can affect people in many ways. By listening to what matters most to people with MS, we continuously adapt our resources to better meet their needs.
Get in touch
Email
You can email us at msinformationservice@ms-society.ie
We aim to respond within 3 working days.
Social Media
You can send us a direct private message on Facebook messenger. We will be available to review MS Information Line messages between 9.30am and 5pm Monday to Friday (excluding public holidays).